A: Inrix is the leading provider of historical, real-time and predictive traffic information with the broadest real-time flow coverage of nearly 100 U.S. metropolitan areas and 50,000 road miles. We deliver traffic content to clients and consumers on terrestrial and satellite radio, on broadcast and cable TV, through wireless applications and services, and via the Internet. The company was started by 2 ex-Microsoft executives leveraging patented technology licensed from Microsoft to understand and predict traffic patterns currently and in the future. You can learn more about Inrix and our business by going to: http://www.inrix.com.

A: Inrix aggregates highest quality traffic and related content in its Inrix Smart Dust Network from greater than 200 public and private sources, including Department of Transportation road sensors from across the U.S., toll tag readers, traffic incident information from a variety of sources including Clear Channel, and real time in-vehicle GPS probe data from a network of over 625,000 fleet trucks, taxis, service and delivery vehicles all over the country.

A: Inrix updates their information every minute with updated information from all sources across the Smart Dust Network, looking at all the information over the past 15 minutes and weighting appropriately to ensure the broadest possible information coverage with the least possible latency. The traffic data provided to the application is updated every five minutes.

A: Inrix Traffic keeps you in the know on traffic conditions in over 90+ markets across the United States. With real time traffic information, including speeds, on major thoroughfares throughout the country, you can plan the best route for your commute with key route travel times and congestion. Inrix Traffic also keeps you up to date with the latest information on traffic incidents including construction, accidents and major events. You can also plan your commute with predictive traffic on roads in the next hour and forecasts of traffic conditions up to 5 days in the future.

Markets Covered with Traffic Flow Markets with predictive functionality are marked in green.
Albany, NY Albuquerque, NM Allentown, PA Atlanta, GA Austin, TX Bakersfield, CA Baltimore, MD Baton Rouge, LA Birmingham, AL Boise, ID Boston, MA Bridgeport, CT Canton, OH Cape Coral-Fort Myers, FL Charleston, SC Charlotte, NC Chicago, IL Cincinnati, OH Cleveland, OH Colorado Springs, CO Columbia, SC Columbus, OH	Dallas, TX Dayton, OH Daytona Beach, FL Denver, CO Des Moines, IA Detroit, MI El Paso, TX Flint, MI Fort Myers, FL Fresno, CA Grand Rapids, MI Greensboro, NC Greenville, SC Hampton Roads, VA Harrisburg, PA Hartford, CT Honolulu, HI Houston, TX Indianapolis, IN Jacksonville, FL Kansas City, MO Knoxville, TN	Lakeland, FL Las Vegas, NV Lancaster, PA Los Angeles, CA Louisville, KY Manchester, NH McAllen, TX Melbourne, FL Memphis, TN Miami, FL Milwaukee, WI Minneapolis, MN Mobile, AL Modesto, CA Nashville, TN New Haven, CT New Orleans, LA New York, NY Norwich, CT Oklahoma City, OK Olympia, WA Orlando, FL Palm Bay, FL Pensacola, FL	Philadelphia, PA Phoenix, AZ Portland, ME Portland, OR Poughkeepsie, NY Providence, RI Raleigh-Durham, NC Richmond, VA Sacramento, CA Salinas, CA Salt Lake City, UT San Diego, CA San Francisco, CA San Jose, CA San Antonio, TX Santa Rosa, CA Sarasota, FL Seattle, WA Springfield, MA St. Louis, MO Stockton, CA	Syracuse, NY Tampa, FL Tucson, AZ Vallejo, CA Visalia, CA Washington, DC Winston-Salem, NC Worcester, MA York, PA Youngstown, OH United Kingdom: Birmingham Brighton Bristol Cambridge Cardiff Edinburgh Glasgow Leeds Liverpool London Manchester Newcastle Sheffield

A: To purchase a subscription, go to http://www.handango.com and search for Inrix Traffic. Once you purchase a subscription to the Inrix Traffic for Windows Mobile you will be able to download the application. You will receive a registration key that you can enter in the application. Once the application is registered, it will be fully functional.

A: Inrix offers a free 30 day trial to Inrix Traffic for Windows Mobile. To enable the Trial, click the Trial button on the startup screen. While in the Trial Mode, all features are fully functional. However, you will be limited to viewing traffic in one metropolitan area only. After 30 days, the application will no longer function until you purchase a subscription to the Inrix Traffic service. After purchasing a subscription from http://www.handango.com, you can register the application by choosing Tools -> Register and typing in your registration code.

A: This message means your 30 day trial has expired. You must go to http://www.handango.com and purchase a subscription to Inrix Traffic for Windows Mobile to continue. After you purchase a subscription you will need to press the 'Register' button after launching the application.

A: Trial users can only download and install one traffic map. There is no way for a trial user to install more than one map, or remove the map already installed. However, you can go to http://www.handango.com and purchase a subscription to Inrix Traffic for Windows Mobile and download more maps.

A: We check that the registration code given to you matches the On Device Owner Name. Please make sure that when you registered on http://www.handango.com that you gave the correct On Device Owner Name, and that the On Device Owner Name given to Handango matches the actual On Device Owner Name on your device and then reenter the registration code.

A: We check that the registration code given to you matches the Device Owner Name. Please make sure that when you registered on http://www.handango.com , you gave the correct On Device Owner Name, and that the On Device Owner Name given to Handango matches the actual On Device Owner Name on your device and then reenter the registration code.

A: All registration codes are numeric. Please enter only digits between 0 and 9 in the registration field. We check that the registration code given to you matches the On Device Owner Name. Please make sure that when you registered on http://www.handango.com, you gave the correct On Device Owner Name, and that the On Device Owner Name given to Handango matches the actual On Device Owner Name on your device and then reenter the registration code.

A: All registration codes are numeric. Please enter only digits between 0 and 9 in the registration field.

A: We check that the registration code given to you matches the On Device Owner Name. Receiving this error means you have not entered an On Device Owner Name. You need to enter the owner information by going to Settings -> Owner Information on your device. Make sure the owner name you enter matches the On Device Owner Information you entered when purchasing the subscription on http://www.handango.com.

A: This means your Registration Code is incorrect. Please contact Inrix support by going to http://mobile.inrix.com/support. Please include the error message exactly as it appears on your device when contacting Inrix

A: This message means your subscription expired. You can renew your subscription by going to http://www.handango.com and purchasing a subscription to Inrix Traffic for Windows Mobile to continue. After you purchase a subscription you will need to press the 'Register' button after launching the application.

A: This means that your 1 year paid subscription to Inrix Traffic for Windows Mobile has expired and you have not paid for a new subscription. You can renew your subscription by going to http://www.handango.com.

A: A traffic map is required in order to launch the application. If during the first time running the application you are unable to download a map, the application will automatically close and give you this message. Make sure you have connectivity before you run the application again. You can test your device connectivity by launching Pocket Internet Explorer and navigating to a web site such as www.inrix.com.

A: Toggle the map zoom level by pressing your device's action button or by using Menu -> Zoom In/Out.

Pan the map by pressing and holding your device's up/down/right/left control or by dragging the map using your stylus.

To pan rapidly to a section on the map, you can tap on one of nine invisible sections. This is known as 'Zone Zoom.' This feature is turned off by default. To enable this feature, tap Menu -> Tools -> Options and then select the option 'Zone move on screen tap'. With 'Zone Zoom' turned on the screen is split into nine equally sized boxes. Tapping in one of these boxes will automatically pan the map to the selected location. For mobile device without touch screens, you can press and hold on the numbers 1-9 to Zone Zoom around the map.

A: Inrix Traffic for Windows Mobile shows current traffic conditions by selecting Menu -> Current Traffic. Use the following map legend to understand the colors.

A: Inrix Traffic for Windows Mobile shows a prediction of the next hour of traffic by selecting Menu -> Show on Map -> Next Hour of Traffic. It will overlay the currently displayed map with icons representing traffic flow predictions for the individual traffic segments.

Each quarter of the clock corresponds to a 15 minute interval for the next hour. Each interval is colored corresponding to the predicted traffic for that time period. In the example above, traffic is currently light in the first quadrant reading clockwise. In fifteen minutes it is predicted to be moderate in the second quadrant. 30 minutes from now it is predicted to be heavy in the third quadrant. Finally, 45 minutes from now traffic is predicted to be stop and go in the fourth quadrant. When the map refreshes, the predictions will be refreshed as well.

A: Select Menu -> Show on Map -> Driving Speeds to toggle the real-time traffic speeds overlay. The traffic speed box shows beside road segments. The number in the box corresponds to the speed of traffic traveling in that road segment. In the example below traffic is traveling at 53 mph.

Please note that due to limited screen space, speeds can only be displayed on zoomed-in maps. If you turn this option on while viewing a zoomed-out map, you will automatically be zoomed in to a closer view. If you zoom out, you will no longer see the speeds displayed, but the option will remain selected.

Selecting the same menu item turns this option on and off.

A: Each flag represents an incident such as an accident, road construction, sporting event, etc. Incidents will appear as colored icons on your map. To display an incident's details, tap on the icon. Each time your map is refreshed, the incident information is refreshed as well.

Use the following map legend:

A: Inrix Traffic for Windows Mobile shows comparative traffic maps by selecting Menu -> Traffic Compared to Normal.

"Normal" traffic values are derived from many sources, including the time of day, the day of week, weather conditions, school schedules, event schedules, road closures, accidents, etc. These derived speeds are then compared to real-time speeds to produce the comparative traffic view. Speeds greater than 10mph of normal are considered to be "better than normal," and speeds less than 10 mph of normal are considered to be "worse than normal", for that particular time of the day.

Use the following map legend:

A: Select Menu -> Show On Map -> Comparative Speeds to toggle the comparative traffic speeds overlay. When selected, the values indicate the difference between current speeds, and typical speeds for that particular time of the day.

Use the following map legend:

A: Inrix Traffic for Windows Mobile shows traffic predictions by selecting Menu -> Predictive Traffic. Predictive Traffic is a future forecast of the traffic conditions based off of current traffic conditions, historical traffic conditions for similar conditions, known events such as school closures and sporting events and weather information. You can look at the predicted traffic to better plan your travel in the future.

If you haven't already downloaded a traffic forecast, or if your device's traffic forecast data is out of date, you are asked to choose whether you want to load predictive data for the next forty-eight hours or the next five days. After the traffic forecast is downloaded to your device, a screen will appear displaying the map with DVD-style controls at the bottom for moving forward and backward through time.



Tapping the outer buttons moves in 3-hour increments, while tapping the inner buttons moves in 15-minute increments.

For mobile devices without touch screens, press the '#' key to move 15 minutes into the future and the '*' key to move 15 minutes into the past.

A: Please check to make sure you have device internet connectivity by going to Pocket Internet Explorer and browsing to a web page like www.inrix.com. If you cannot browse to a web page please see your on device help for setting up an internet connection. An internet connection is required to access the Inrix Traffic Data. If you do have an internet connection the error could mean that the Inrix Traffic Data Server is unreachable due to upgrades or maintenance. Please try refreshing the data again after 10 minutes.

A: Please check to make sure you have device internet connectivity by going to Pocket Internet Explorer and browsing to a web page like www.inrix.com. If you cannot browse to a web page please see your on device help for setting up an internet connection. An internet connection is required to access the Inrix Traffic Data. If you do have an internet connection the error could mean that the Inrix Traffic Data Server is unreachable due to upgrades or maintenance. Please try refreshing the data again after 10 minutes.

A: This means the Inrix Traffic Data Server returned a partial response due to lost connectivity during download. To fix the problem, refresh the data again after 10 minutes.

A: This means the Inrix Traffic Data Server is not reachable due to upgrades or maintenance. Try refreshing the data again after 10 minutes.

A: Please check to make sure you have device internet connectivity by going to Pocket Internet Explorer and browsing to a web page. If you cannot browse to a web page please see your on device help for setting up an internet connection. An internet connection is required to access the Inrix Traffic Data. If you do have an internet connection the error could mean that the Inrix Traffic Data Server is unreachable due to upgrades or maintenance. Please try refreshing the data again after 10 minutes.

A: This means the Inrix Traffic Data Server returned a partial response due to lost connectivity during download. To fix the problem, refresh the data again after 10 minutes.

A: You must update your on device clock to the current date and time. If your clock doesn't have the correct date and time we are unable to provide you with the correct traffic data. To update your device clock and date, go to Settings -> Clock and Alarm -> Date and Time.

A: This means the information necessary for the Inrix Traffic Application to show you a list of Travel Time Routes is not available for your selected market. Try connecting again after 10 minutes.

A: This means the information necessary for Inrix Traffic to show you a list of Travel Time Routes is not available for your selected market.

A: To manage the maps installed on your device, select Menu -> Tools -> Add/Remove Maps... This will take you to the Add/Remove Maps screen. To add a new city, tap the Add button. This will take you to the Add Maps screen. A list of cities that can be downloaded from the Inrix server will be shown. To download maps to your device, select a city in the list and tap Install. If your device has a storage card, you can install maps there instead of in main memory. You select the storage location in the dropdown list at the bottom of the screen

A: To manage the maps installed on your device, select Menu -> Tools -> Add/Remove Maps... This will take you to the Add/Remove Maps screen. To remove a city, select that city in the list of installed cities and tap the Remove button. Please note that you cannot delete the city currently being viewed.

A: This means your device doesn't have enough memory to store the map you are attempting to download. You must delete files on your device in order to make enough room to install the new map.

A: This means your device doesn't have enough memory to store the updated map you are attempting to download. You must delete files on your device in order to make enough room to install the updated map.

A: This means the map you are attempting to delete is currently being used by the application. You cannot delete a map that is in use. Exit the map management screen and switch the map to a different city. Then go back to the Add/Remove maps screen and attempt to delete the map again.

A: Inrix is constantly expanding its traffic coverage to new markets. When new markets become available, you will see a popup message saying that maps for one or more new cities have become available for download. When such a message appears, click the Install button in the message and you will be taken to the Add/Remove Maps screen showing the list of downloadable cities.

A: This means an update is available for a map you currently have installed on your device. You must download the new map before you can continue viewing traffic information. To update the map go to 'Add/Remove Maps', select the map that needs updating, and press the Update button.

A: This means there is an Inrix Traffic Server Error that is preventing maps from being downloaded. Please try to download the map after 10 minutes.

A: This means the map you are attempting to download and install is already installed on the device. If you are attempting to update a map instead of adding a new map please press the 'update' button instead of the 'add' button.

A: When a new application upgrade is made available to the public we will place it at http://www.handango.com where you can download it for free. When you receive this message it means that all previous versions of Inrix Traffic for Windows Mobile will be disabled and no longer able to access the traffic data. You must go to http://www.handango.com and download the new version of the traffic application to continue using the traffic service.

A: Inrix Traffic for Windows Mobile will only run on Windows Mobile 5.0 Smartphone and PocketPC hardware. In addition, the PocketPC or Smartphone device needs to have at least 400k available memory to install the application and traffic maps.

Microsoft Windows Mobile 5 will not shift the on device time to match the government imposed time shift to day light savings time.

The 2006 daylight saving time implementation is as follows:

· Daylight saving time starts at 02:00 A.M. on April 2, 2006.
· Daylight saving time ends at 02:00 A.M. on October 29, 2006.

The 2007 daylight saving time implementation is as follows:

· Daylight saving time starts at 02:00 A.M. on March 11, 2007.
· Daylight saving time ends at 02:00 A.M. on November 4, 2007.

That means between March 11 and April 2nd the on device clock will be incorrect unless you manually change the clock. Inrix Traffic for Windows Mobile will continue to operate normally, however we will show the incorrect time when showing a traffic forecast.

To correct the problem, please change your device clock manually by going to Settings -> Clock and Alarm and typing in the correct time.

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